How long does it take to receive my new t-shirt?
ATLswell is a made-to-order business, meaning we only print the shirt if someone has ordered it. With that being said, we normally ship our products within 3-5 business days of receiving payment. How long it takes to arrive at your door depends on your location, however, most shipments take 7-10 business days to arrive in the U.S. or Canada. International shipments outside of the U.S. and Canada can take up to 30 business days to arrive.
What type of print is used on my shirt?
We use only DTG (direct to garment) printing. Our prints will not crack over time like cheaper methods.
How do I take care of my new custom t-shirt?
We suggest washing your new t-shirt inside out on a low, cool cycle. This will prolong the life of your new custom t-shirt.
Do you offer a refund or exchange policy?
Due to ATLswell being a made to order business, we generally do not accept refunds or exchanges. However, if your shirt seems to be damaged or lost in transit, please contact us and we will be happy to help you.
Do you have any other products such as hoodies?
Currently we only carry t-shirts but we are looking to expand our product line in the future. However, we do have 3 varieties of t-shirts. We carry the unisex standard t-shirt, mens fitted and ladies fitted tees as well.
Can I get a discount for ordering a large number of shirts at once?
Yes! We offer bulk discounts. To qualify for our bulk discount, you must be purchasing a minimum of 10 t-shirts. Contact us for more information on bulk orders.
Why is a shipping and fulfillment fee charged per item?
Although our shirts don’t seem very bulky, shipping multiple shirts does make a difference in shipping price–not to mention each individual shirt gets attention in the fulfillment process.
Is my payment secure on your website?
Absolutely. We never share, sell or redistribute your information in any way.
I do not want to use Paypal, is this really my only payment option?
You don’t have to be registered with Paypal to purchase our t-shirts. If you don’t like using Paypal, you can use your credit or debit card instead. To do this just click on “Don’t Have A Paypal Account” on the payment page then fill out your information.
Why are ATLswell shirts so awesome?
They just are. Simple as that.